The fourth step in the process of transforming your company with AI is to review employee’s skill sets and job roles to understand the impact of AI on their work.
This review also involves identifying where training is needed to upskill people in preparation for using AI every day to complete tasks.
As to be expected, this part of the process involving employees is one that is fraught with potential conflict. Care needs to be taken to explain and position the work as a positive to alleviate and head off negativity.
Communication is key at every stage, this one requires a deft touch and sensitivity to how your employees are responding in real time.
