The next step in transforming your company with AI is to ensure that you properly and accurately evaluate the implementation and have a process for course corrections.
Often the focus of a test creates success, but when expanding from the test environment, the metrics don’t match previous results.
You have to have a refined evaluation process in place to constantly monitor performance to understand where improvement is needed.
And you have to be open to change what needs to be fixed. It is hard to admit that some things might need to change. Be flexible! That is ultimately the key to success.